
Frequently Asked Questions
Everything you need to know about buying, selling, and trading with Ademato.
Ordering & Shipping
Do you ship internationally?
Yes, we ship worldwide via fully insured, expedited shipping. International buyers are responsible for any customs duties or taxes.
How long does shipping take?
Domestic orders typically arrive within 1-2 business days. International shipments may take 3-5 business days, depending on customs clearance.
Authenticity & Warranty
Are the watches authentic?
Absolutely. Every watch comes with a lifetime authenticity guarantee. We rigorously inspect every piece before it is listed.
Do you offer a warranty?
Yes, all our pre-owned watches come with a 2-year Ademato mechanical warranty, covering any internal defects.
Selling & Trading
Can I trade in my watch?
Yes, we offer competitive trade-in values. Please submit a quote request via our 'Sell Your Watch' page.
How do you determine the value of my watch?
Our valuations are based on current market trends, the condition of your watch, and the presence of original box and papers.
